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These terms set out the rules that apply when you open and use a bj123 account — covering everything from how transactions are handled to what we expect from you and what you can expect from us. Access to the platform depends on your local law and eligible regions.
By creating a bj123 account or making a transaction through the platform, you confirm that you have read and accepted these terms in full. This agreement applies to all account activity — deposits, withdrawals, game sessions and any communication you send through the published support routes. Where you fund your account using Nagad or Upay, the transaction is also subject to the relevant wallet provider's own conditions alongside these terms. We are not a party to those third-party agreements, but we do require that your payment method is registered in your own name. If any section of these terms is found to be unenforceable under applicable law, the remaining sections continue in effect without change. We may update these terms from time to time; the version published on this page at the time of your activity is the one that applies. Continued use of the account after a change is posted means you accept the updated terms. If you do not agree to an update, you should stop using the account and contact our support team using the routes shown on this page. Your account access and eligibility depend on your local law and the regions we currently serve.
Not every activity on bj123 falls under the same rules. This section clarifies exactly where these terms begin and where third-party conditions take over, so you know which agreement governs each part of your experience.
These terms govern account creation, login credentials, session management and any action taken while signed in. You are responsible for keeping your login details secure; we cannot be held liable for access gained through credentials you shared.
Deposits and withdrawals processed through the platform are covered, including those made via Nagad, Upay or bank transfer. The originating wallet provider's own policy also applies to the portion of the transaction handled on their network.
Game content, published odds, promotional copy and support materials displayed on bj123 are governed by these terms. Errors or omissions in game results or published information are handled under the dispute process described in the support section.
Linked external sites, payment gateways and studio software operate under their own separate agreements. These terms do not extend to those services, and bj123 cannot accept responsibility for third-party terms you accept independently.
These terms are not one-sided. You have specific, practical actions available to you at any point — and we have built clear routes into the account area to support them. You can review your full transaction history directly from the account dashboard; every deposit, withdrawal and adjustment is logged and time-stamped there. If any detail on your account profile is incorrect — such as your registered name or contact information — you can request a correction through the support route, and we will process it in line with our verification requirements. For anything related to how your data is stored or how these terms affect your access, you can raise a question via live chat or email as published on the contact page. We do not require you to accept decisions without explanation; if we take any action on your account — such as a temporary restriction — we will communicate the reason through your registered contact details and tell you how to respond.
Your account dashboard shows a full, time-stamped log of every transaction and session. Check it at any time from the signed-in account area — no separate request needed.
If your registered name, phone number or payment method details need updating, contact support with the relevant verification. We will confirm the change once the check is complete.
Any question about these terms — what they require of you, how a rule applies to your account — can be submitted through the live chat or email routes published on the contact page.
If access to your account is restricted, you can request a written explanation and ask for a review. Contact us using the route shown in your notification email.
If any part of these terms raises a question — whether about a specific transaction, an account restriction or how a rule applies to your situation — use one of the contact routes below. We respond through the same channel you use, so choose the one that works for you.
Start a chat session from the support page. Provide your account ID and describe your question — our team will reference the relevant section of these terms in the reply.
Send a written query to the email address listed on the contact page. Email works well for detailed questions about account history, transaction records or policy interpretation.
The help section in your signed-in account area has published answers to common terms questions, including payment rules for Nagad and Upay transactions and account verification steps.
We apply account-level controls to protect the information you give us. Here is how we manage data, cookies, account security and what you can request when these terms change.
Information you provide during account creation — name, contact details, payment method — is held only for the purposes described in these terms and in our privacy policy. We do not sell or transfer it to unrelated parties.
We use session cookies to keep your account active and to remember your preferences across visits. You can manage cookie settings through your browser, though disabling them may affect how parts of the account area function.
You are responsible for any activity carried out under your login. If you believe someone else has accessed your account, contact support immediately using the live chat or email route so we can review the session log and act accordingly.
We retain account records for as long as required under applicable rules. When these terms are updated, the revised version is published here with a note of what changed. You can request a summary of changes by contacting support.
These are the questions we hear most often about how these terms work in practice. If yours is not here, reach out through live chat or email.
Yes. Any deposit or withdrawal you make through Nagad or Upay falls under these terms for the portion processed through your bj123 account. The wallet provider's own conditions also apply to the transfer on their network — both sets of rules run alongside each other.
The updated version is published on this page. Continuing to use your account after an update is posted means you accept the revised terms. If you do not agree, contact support before your next session so we can discuss your options.
Yes. Your full transaction history is available in the signed-in account dashboard at any time. If you need a formal export or a written record for a specific period, contact support via email and provide your account ID with the date range.
Contact support through live chat or email with your account ID and the detail you need corrected. We will ask for verification relevant to the change — for example, a document confirming your name — and confirm once the update is processed.
Yes. Account access and the availability of features on bj123 depend on your local law and the regions the platform currently serves. If you are unsure whether access is available in your area, check the eligibility information in the account area or contact support directly.
We will send a reason to your registered contact. If you have not received one, contact support using the live chat or the email route shown on the contact page. You can request a written explanation and ask for a review of the decision under these terms.